Liverpool · Wirral · Merseyside
Block management Liverpool and Wirral
Clear costs. Well maintained buildings.
Block management for freeholders, resident management companies and Right to Manage companies across Liverpool and Wirral.
We look after the shared building, coordinate repairs and help you understand where the service charge money goes.
- Service charge budgets and accounts you can follow
- Planned maintenance and practical help with repairs
- A local team to speak to about your building
Costs explainedUnderstand the budget, the expenditure and our management fee.
Maintenance plannedGive routine repairs and future works the attention they need.
People kept informedClear communication with directors, freeholders and leaseholders.
The right support for your building
A managing agent for the whole block
Managing a block means looking after the parts of the building everyone relies on. The roof, communal entrance, stairs, external areas and shared services all need a clear plan, a sensible budget and someone to organise the work.
Freeholders
Practical management of the shared building, with maintenance, service charge administration and leaseholder enquiries handled within the agreed instruction.
Resident management companies
Support for directors who want clear records, help with decisions and a managing agent to organise the day to day work.
Right to Manage companies
Help putting your management arrangements into practice, from the handover and accounts to maintenance and resident communication.
What our block management covers
From the annual budget to the next repair
Every building is different. We agree the service around its leases, facilities, condition and management responsibilities.
01 · Finance
Service charges and accounts
Prepare budgets, collect service charges and organise annual accounts. Keep the building’s income, expenditure and supporting records clear.
- Service charge administration
- Expenditure records and annual accounting
- Ground rent administration where instructed
02 · Maintenance
Repairs and shared areas
Coordinate routine repairs and planned maintenance, arrange contractors and follow up the work needed in communal areas.
- Property inspections
- Cleaning, gardens and shared services
- Repair reporting and contractor coordination
03 · Communication
Leaseholder enquiries
Give people a clear route to raise questions about the building. Support directors and freeholders with records, enquiries and management issues.
- Resident and leaseholder communication
- Leasehold enquiries
- Help addressing disputes
04 · Insurance
Renewals and claims
Coordinate buildings insurance renewals and relevant claims, review quotations and help you understand the proposed cover and cost.
- Insurance renewal enquiries
- Claims involving the common parts
- Clear records of agreed arrangements
05 · Building safety
Assessments and follow up
Arrange appropriate fire and health and safety assessments, coordinate specialist inspections and follow up the actions identified for the building.
- Assessments by appropriate specialists
- Testing and maintenance coordination
- Records of findings and actions
06 · Major works
Projects and consultation
Help plan larger repairs, obtain quotations and coordinate agreed works, including Section 20 consultation where required.
- Planned works and contractor quotations
- Project management by agreement
- Specialist input where needed
Need support with a particular repair or refurbishment? See our property maintenance service in Liverpool.
Value and transparency
Service charges should make sense
A service charge is money collected to pay for the shared building and services. You should be able to understand what is being paid for, why the work is needed and how costs are allocated under the leases.
Our focus is sensible expenditure and a building that is properly looked after. Delaying necessary maintenance can leave everyone with a larger bill later.
- A clear annual budget and records of expenditure
- Review of maintenance priorities and recurring costs
- Contractor quotations and specialist advice where needed
- Planning for larger works and reserves where the leases allow
Our management fee
A clear quote for your building
Block management fees are agreed for the building and the scope of work. Ask us for a written quote setting out what is included, the fee basis, any VAT and work charged separately.
Compare the service and the total cost, with the details in front of you.
Ask for a written quoteManagement fee
The agreed fee for the management and administration included in your instruction.
Building expenditure
Costs such as repairs, cleaning, insurance and utilities, shown separately from our fee.
Additional work
Any separately charged project, legal or specialist work should be identified and agreed.
Leaseholders taking control
Thinking about Right to Manage?
Right to Manage can allow qualifying leaseholders to take over management of their building through an RTM company. You can appoint a managing agent to handle the practical work.
We can discuss the building, help coordinate the process with specialist legal input and manage it once the RTM company takes over. Eligibility, notices and legal responsibilities need to be checked for your particular building.
A practical way to start
Changing your block managing agent
If costs are unclear, repairs are drifting or communication is difficult, start with a review of the current arrangements. We can discuss the building and what a change would involve.
01
Tell us about the block
Share the address, number of flats, your role and the main issues you want to resolve.
02
Review the arrangements
Look at the leases, budget, current contract, maintenance needs and responsibilities.
03
Agree the instruction
Set out the service, fees and proposed start date. Check authority and notice requirements.
04
Plan the handover
Arrange the transfer of accounts, records, keys, contracts and outstanding issues.
Local people. Practical experience.
A Liverpool team you can speak to
We are a family owned property business based in Liverpool. Our work brings together property management, maintenance and investment experience.
For block management, the priorities are clear: understand the building, plan the work, account for the expenditure and keep people informed.
Page prepared by Dominic Farrell, director of Tuna Fish Property. Meet the company and team.
Common questions
Block management questions answered
What is block management?
Block management covers the shared building, communal areas and services. It can include maintenance, insurance, service charge administration and communication with leaseholders. Managing an individual flat and its tenancy is a separate instruction. See our residential property management service.
Who can appoint Tuna Fish as managing agent?
The party with authority under the building’s arrangements can instruct a managing agent. We work with freeholders, resident management companies and Right to Manage companies. Tell us your role and we can discuss the next step.
How much does block management cost?
We quote for each building and the agreed scope of work. The number of flats, shared facilities, condition and administration required all matter. Ask for the management fee, any VAT, included services and separately charged work to be set out in writing. Block management has a separate fee agreement from individual residential letting and management.
Can you reduce our service charge?
We can review the budget, recurring costs, insurance arrangements and maintenance priorities to identify opportunities for better value. Necessary works, the leases and specialist advice still need to be considered. We cannot promise a particular saving before reviewing the building.
Can you help with major works and Section 20?
Yes. We can help coordinate quotations, consultation and agreed project management. Section 20 consultation requirements can apply to major works and certain longer contracts paid through service charges. The Leasehold Advisory Service explains the process in its Section 20 consultation guide.
What about fire safety responsibilities?
We can arrange appropriate assessments and help coordinate testing, maintenance and follow up. The legal duties depend on the building and those who control it. Appointing contractors or a managing agent does not automatically remove an existing responsible person’s legal duties. See the government guidance on fire safety responsibilities.
Can we change agent or use Right to Manage?
We can discuss your current contract, who has authority to appoint an agent and the records needed for a handover. If leaseholders are considering Right to Manage, we can help explore that route with specialist legal input. Notice requirements and eligibility should be checked before taking action.
Discuss your building
Tell us what needs to improve
Send the building address, number of flats, your role and a brief outline of the current arrangements. We’ll discuss the service you need and provide a quote for the building.
